FREQUENTLY ASKED QUESTIONs.

We’re here to help. If you can’t find an answer to your question here, please feel free to contact us.

  • All of our products are made at our studio in North Greenpoint, Brooklyn. We source raw materials and components locally whenever possible, and it is incredibly important to us to use sustainable materials with low environmental impact. A small portion of our materials are sourced internationally with the same standards in mind.

  • Our brand new storefront is located at 49 Grand Street in Greenpoint, Brooklyn. We are displaying current inventory along with samples of glass, mirror, metals and cement. Our storefront is open by appointment only. To schedule a visit, please make an appointment here.

  • Both. We update the “Featured” section of or website with any items we currently have in stock. Otherwise, everything is made-to-order and somewhat customizable depending on our inventory of material.

  • Since we our building all of our products by hand at our studio, almost anything can be customized to fit your needs. We are able to modify materials, finishes and sizing. Typically, customization increases pricing by 20–35% depending on the specifications and adds 1–4 weeks to the listed lead time. If you're interested in placing a custom order, please visit our materials library for more information about finish options and contact us to request a quote.

  • We did our best to make your online shopping experience as streamlined as possible, even while shopping for something you can’t technically add to your cart. Any products that are made-to-order will have a “Get a Custom Quote” button that will direct you to a form that assists you in requesting a more specific order.

  • Contact us. We are more than happy to try to accommodate any requests when we can. If it is at all possible to speed up production , it is generally on a case-by-case basis and typically requires a rush fee based on the materials required and the timeframe.

  • We can ship to most countries around the world from our studio in Brooklyn. If you live outside the United States and are interested in seeing a product in person, please get in touch.

  • Yes, all orders require adding sales tax if delivered in the state of New York. Both the product and the shipping charges will be taxed. Sales tax will not be charged for orders that are placed with a valid resale certificate or orders that are shipped to addresses outside the state of New York.

  • Yes. Please contact us with your information for more details.

  • We typically include care instructions with the shipment of each product. You can also always contact us directly with questions.

  • We do experiment with custom work and design projects that are unrelated to our collections seen here. If you're interested in partnering with us for product design or interior design projects, please contact us for more details.